Privacy Policy
Last updated: March 2026
1. Introduction
Raytrix Energy (OPC) Private Limited (“we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you share with us through our website raytrixenergy.com (“the Website”).
This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.
2. Information We Collect
We collect only the information you voluntarily provide through our contact form:
- Full name
- Phone number
- Email address (if provided)
- Property type (residential or commercial)
- Location / area
- Message or requirements (if provided)
We do not collect sensitive personal data such as financial information, Aadhaar numbers, or PAN details through the website. Any such documents required for subsidy applications are collected separately through secure, direct communication.
3. How We Use Your Information
The information you provide is used solely for the following purposes:
- Responding to your inquiry within 24 hours
- Providing a solar system quote and consultation
- Scheduling site surveys
- Following up on your interest in our services
- Improving our services and customer experience
4. Data Storage & Security
Your contact form submissions are stored securely and access is restricted to authorized personnel at Raytrix Energy. We use industry-standard security measures to protect your data from unauthorized access, alteration, or destruction.
5. Data Sharing
We do not sell, rent, or share your personal information with third parties for marketing purposes. Your information may be shared only in the following circumstances:
- With service providers who assist in operating our website (e.g., email delivery services)
- When required by law or legal process
- With your explicit consent
6. Cookies & Analytics
Our website may use cookies and third-party analytics services (such as Google Analytics) to understand how visitors use the site. These tools collect anonymous usage data such as pages visited, time spent, and referring sources. No personally identifiable information is collected through analytics.
You can disable cookies through your browser settings at any time.
7. Third-Party Links
Our website may contain links to external sites such as PM Surya Ghar portal (pmsuryaghar.gov.in), BSES Rajdhani, or government resources. We are not responsible for the privacy practices of these external websites.
8. Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction or deletion of your information
- Withdraw consent for us to contact you
To exercise any of these rights, please contact us using the details provided below.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated “Last updated” date.
10. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us:
- Email: raytrixenergy@gmail.com
- Phone: Available on our Contact page